SHIPPING & RETURNS
Returns Policy100% Money Back Guarantee
For new customers only. We offer a 100% Money Back Guarantee for the first 30 days. The 30 days start from your order date. If Sleepsana doesn't work for you or your not happy for any reason, we will refund you the purchase price (minus shipping or process & handling charges, if applicable). All you have to do, is send back the bottle empty or full and we will process your refund.
What are the Next Steps
If you need to return Sleepsana, please Contact Us with your order number and reason you would like to return. We will respond quickly with instructions for how to return your order.
When do I get My Refund
You should expect to receive your refund within four weeks of giving your package to the return shipper. however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You are responsible for shipping cost to return the product.
*The 100% Money Back Guarantee is only good for purchaces made on sleepsana.com or trysleepsana.com.
ShippingWe currently only ship in the United States, we ship to APO, PO Boxes and any mailing address. Rush Delivery is offered for $2.95 and guarantees your order will be processed the next day. Below is the break down of shipping cost:
FREE SHIPPING FOR:
$6.95 for 1 (12 Pack)
ALASKA & HAWAII – (Over 21lb - $99.95)
Sleepshots – 12 Pack (weight 2lbs)